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The Insurance Act, Revised 2020 in Kenya, regulates the insurance industry, providing a legal framework for the conduct, supervision, and regulation of insurance businesses. It aims to protect policyholders, promote market stability, and ensure fair practices within the insurance sector.

Licensing and Regulation: Sets out the requirements for the registration and licensing of insurance companies, brokers, and agents, ensuring they meet minimum standards of operation.

Consumer Protection: Outlines the rights and obligations of policyholders, including transparency in policy terms, claims procedures, and dispute resolution

Enhanced Consumer Protections: Stronger regulations on policy disclosure, claims processing, and dispute resolution.

Digital Integration: Provisions addressing the use of technology in insurance services, such as online policy issuance and digital claims processing.

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